Welcome to Prekaf. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. General
- These Terms govern all purchases, orders, and use of our services.
- Prekaf reserves the right to update or modify these Terms at any time without prior notice.
2. Orders & Shipping
- Orders within the United States typically arrive in 5–15 business days, depending on the destination state.
- International shipping is available upon request and subject to additional costs.
- Tracking numbers are provided within 12 hours of purchase. If not received, customers must contact us.
- If your order has not shipped, you may request changes by contacting us immediately.
3. Payment
- All payments are processed securely via Stripe.
- We do not store or have access to your credit card information.
- Tax exemptions are available; eligible customers must contact us before placing an order.
4. Packaging
- Standard packaging includes 4 lengths per box, though this may vary depending on the order.
- Custom packaging may be arranged upon request.
5. Returns & Refunds
- Authorized returns must follow the instructions provided by our support team.
- Returned items must be in their original condition and packaging.
- Refunds or replacements will be issued after inspection of the returned product.
- For full details, please refer to our Returns Policy page.
6. Liability
- Prekaf is not responsible for delays caused by carriers, customs, or other factors beyond our control.
- We are not liable for any indirect, incidental, or consequential damages related to the use of our products.
7. Governing Law
- These Terms are governed by the laws of the United States.
- Any disputes shall be resolved in the courts of the applicable jurisdiction.
8. Contact
For any questions regarding these Terms, please contact us at:
📧 info@prekaf.com